Questions, Answered
Curated international provisions and gifting, trusted in the DC area for seven decades.
Is Rodman's a real, established business — and can I trust the quality?
Yes. Rodman's Specialty Markets has been family owned and operated in the Washington, DC area since 1955 — seven decades of hand-selecting the finest imported foods, chocolates, and specialty goods for a discerning clientele. We're not a warehouse operation that discovered gifting; we're a curated grocer that built a reputation one satisfied customer at a time, with three staffed stores you're welcome to visit:
- Friendship Heights, DC
- White Flint / Rockville, MD
- Silver Spring, MD
Every product online is drawn from the same carefully curated inventory we've stood behind in-store for generations.
What makes Rodman's products different from a typical online grocer?
Curation. We don't stock everything — we select the best. Every item in our catalog, from Belgian chocolate to South African pantry staples to British tea-time classics, is chosen for the quality and authenticity our customers expect, not simply because it's available in bulk. For corporate and gift buyers especially, that curation means you can trust that whatever you send reflects well on you — every time.
Can I use Rodman's as a one-stop shop for gifting and entertaining?
Yes — that's precisely how many of our best customers use us. Whether you're building a client gift, a holiday basket for your team, or simply stocking a pantry with hard-to-find imports, our catalog spans chocolates, gourmet snacks, coffee and tea, pantry staples, and ready-made gift bundles across a dozen countries — all sourced, vetted, and available in one place. No piecing together orders from five different specialty sites.
Do you offer corporate gifting and bulk ordering?
Yes. We work with corporate buyers and organizations — including the DC area's diplomatic and embassy community — on curated gift orders, holiday bundles, and bulk purchasing. For volume orders or a custom gift program, reach out directly at raymond@rodmans.com or 301-942-9210 and we'll help you build something that fits your list and your budget.
Where do you ship, and how quickly will my order arrive?
We currently ship within the United States only. Orders are processed within 1–2 business days, and delivery typically takes 2–5 business days once shipped — fast enough to make last-minute gifting or client appreciation orders realistic, not stressful. Orders of $99 or more ship free. You'll receive tracking as soon as your order leaves our hands.
Is checkout secure, and is my payment information safe?
Yes. Checkout runs on encrypted, PCI-compliant payment processing the same standard used by major retailers. We accept all major credit and debit cards, and we never see or store your full card number; that's handled entirely by our secure payment processor.
What if a gift or order isn't exactly right?
We stand behind what we send. If an item arrives damaged, incorrect, or not as expected, contact us at raymond@rodmans.com with your order number — we cover return shipping and make it right with a replacement or refund. For standard returns, you have 30 days from delivery to return unused items in original packaging. Presentation matters to us, especially when a gift carries your name — we want every order to reflect well on the person who sent it.
Can I speak with someone directly if I need help curating an order?
Absolutely — and we encourage it, especially for gifting and corporate orders. Reach our team directly at raymond@rodmans.com or 301-942-9210. As a family-run business, we take the time to get gifting right, not just process a transaction.